Posts by ogidesigns

User Experience Architect

Inclusive

Often times we don’t realize we’re being exclusive unless you’re in school or a closed-door meeting. Between the cliques since grade-school to social rankings of the world, we often find ourselves being exclusive even when we don’t intend to be.

So you can safely assume that whatever we design is also excluding someone who may want to use it.

I want to be the best Ux Designer this world has ever known, but some of the greatest…a few of the greatest minds get together and speak at conferences that cost the kind of money I am now only able to afford after seven years. SEVEN!

That’s a lot of time out of the main loop. I get that they have to cover costs but I don’t have to go to learn. Are they aware of how they’ve excluded the mass majority of the Ux Design population? Its not just them really anybody who throws a conference risks excluding anyone not making enough money to attend.

But they maybe making enough money to purchase access to watch the videos after the fact or even better in real time so that they can shoot questions.

It’s all about accessibility. If we as Ux Designers are so concerned about being inclusive we need to look at accessibility. In every aspect. When we build personas what are we missing?

When you build a site do you automatically assume that the user is like you, able to afford, fast, reliable internet connection from the comfort of their home. What if all they have is their smartphone that only has one bar and maybe two if they go to that one spot in their apartment? What if they only have access to the internet at McDonalds using their wifi? Or at the library with so many restrictions they maynot be able to pull up YouTube? Foreign countries? Language barriers? Out of date equipment?

Yes?

Thought so.

What about the visually impaired and those with hearing problems?

Those without TV, Netflix, Hulu, etc?

Those with bad credit and no bank account, only cash?

Those with no phone or computer?

Those without a car?

Youth without an involved legal guardian to take the time to help them signup for something.

Show me a design that doesn’t put someone at a disadvantage on purpose.

The Director

Let’s just get this out of the way and let me state that I adore my current team. Just this past weekend I attended one of my co-worker’s vow renewal with his wife of fifteen years and next to me sat my boss’ boss, The Director. Our team is like family, we joke with each other far more than we fight a 2400 x 3 ratio and that’s just within the last 6 months that I’ve been working with them.

The Director immediately stood out to me when he interviewed me. He used the word “family” and since then I’ve paid close attention to the way he directs the team, himself, and our role as a department within the company.

Our department’s name doesn’t explain what it is we do but we are a group of graphic designers, video producers, compositors, Ux designers, front-end developers, project managers, photographers, videographers, copywriters, animators, print designers, screenwriters, digital designers, and camera operators. We are a team of twelve, we each wear multiple hats, complimenting each other very well. At least two of us share a skill set: allowing us at least one other person to bounce ideas off of; at least one other person who knows, lives, and breathes our struggle; and at least one other person to be pinned up against you at some point in time to create a better design/project/etc. It is a collaborative and competitive environment and those we serve benefit from it.

Iron sharpens iron.

Let me reel it back in, I believe in the family approach when it comes to building a team and this is the first person that I’ve worked under that has built a team in this manner. I asked them how they do it, they say they go with their gut and then they hand them off to the rest of the family to get their take. This family can be intimidating. I know because I remember meeting them for the first time. So many people really comfortable with each other, like a family, that gets along with one another.

So how did the Director do it? I have no clue but I can speak to the way they¬†have carried themselves and the way I believe anyone leading a team/department should carry themselves: Continue reading →

John Maeda – A message on Design and Inclusion

I absolutely agree with this, something that I’ve felt is a required characteristic of a Ux Designer. We have to care about people. How our interfaces effect users. We want to be as inclusive as possible.

Design and Exclusion

Keynote_01-John Maeda

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